WAREHOUSE ASSISTANT.

Key Responsibilities:

• Act as key point of contact for customer interactions related to goods, ensuring professional service and resolution of any issues.
• Assist with the end-to-end process of receiving deliveries, ensuring all goods are thoroughly checked against paperwork, receipted accurately on the stock management system, stored appropriately in correct location and delivered promptly to relevant stakeholders when required.
• Assist with the preparation of goods and loading and unloading of lorries, ensuring efficiency and safety standards are met.
• Assist with tooling management, including issuing, logging, and ensuring the availability of tooling for operational needs.
• Assist with quality checks on received goods, liaising with the Quality team and other department heads to address defects or concerns.
• Ensure operational areas, including the yard and goods-in section, are consistently clean, organised, and compliant with safety standards.

KNOWLEDGE, EXPERIENCE AND TECHNICAL SKILLS: 

• Possession of a B1 Forklift License essential, B2 licence preferred (preferably RTITB or NPORS but will accept inhouse training).
• Extensive experience working in a fast-paced production/manufacturing environment contributing to the delivery of high-quality products.
• Experience supporting stock control processes, including tracking, handling, and maintaining accurate stock levels, with a working knowledge of stock management systems and scanning equipment for order picking and transfers.
• Demonstrated ability to deliver exceptional customer service to customers, suppliers, colleagues, and other stakeholders.
• Proficient in MS Office packages, including Outlook, Word, and Excel.

Person Specification:

Team Player:

• Cultivate strong, effective relationships with all stakeholders, working collaboratively
  towards team and business goals.

Continuous Improvement Mindset: 

• Be proactive in identifying and addressing issues before they become major problems.

Accountability and Responsibility:

• Take ownership of tasks and responsibilities, ensuring timely and high-quality completion.

Our Values:

Be an ambassador for JKH’s brand and values – demonstrate the company values through
behaviour and ways of working:
Integrity – Act with honesty and deliver on promises. Maintain strong moral principles at all
times regardless of who is watching.
Accountability – Safety is the priority, don’t cut corners. Everything is done to the highest
standard and always look for what can be improved. Take ownership of tasks and do not
walk past a problem expecting the next person to deal with it.
Collaboration – Co-operate with others to achieve team goals. Treat everyone with respect
and provide support where you can.